Return Policy

We accept returns within 30 days of delivery for unused items in their original condition and packaging. Return shipping costs are the customer's responsibility.

Contact your account manager or our team with your order number to request a return. We'll confirm eligibility and send return instructions.

• Europe: returns within 30 days, return shipping paid by the customer
• United States: returns within 30 days, return shipping paid by the customer
• Denmark: returns within 30 days, return shipping paid by the customer
• United Kingdom: returns within 30 days, return shipping paid by the customer

If an item arrives damaged or defective, contact us as soon as possible with photos of the issue and we'll arrange a replacement or refund.

Approved refunds are issued to the original payment method once the returned item has been received and inspected.